Shipping & Returns

 

Shipping

FREE SHIPPING ON ORDERS OF $125*

*Enter promo code SHIP125 at the checkout to receive free shipping on orders of $125 or more (this applies to orders of $125 before taxes).

All orders are shipped within 3 business days of receipt.  Orders will typically arrive within 2 to 8 business days, depending on location. 

Shipping costs are calculated at checkout based on weight and distance for orders under $125. The shipping cost will be displayed for your review prior to order confirmation.

Once your items have shipped you will receive an email confirmation containing your order information and tracking number. 


Returns & Exchanges

EBB & FLOW will accept returns or exchanges on merchandise that is in its original unused condition within 14 days of the ship date.  All sale items and items purchased using a promotional code (free shipping excluded) are considered "final sale" and do not qualify for refund or exchange.  

All refunds will be applied to the original form of payment, excluding shipping costs. 

EBB & FLOW is not responsible for any returns that are lost, damaged, or sent to an incorrect address. 

To request a return or exchange, please e-mail us within 14 days of your purchase with the reason for your return.

All costs associated with the return or exchange of an item are the sole responsibility of the customer.