Shipping & Returns

 

Shipping

FREE SHIPPING ON ORDERS OF $125+

All orders are shipped via Canada Post within 2 business days of receipt.  Orders will typically arrive within 2 to 8 business days, depending on location. 

Returns & Exchanges

EBB & FLOW will accept returns or exchanges on merchandise that is in its original unused condition within 14 days of the ship date.  All sale items and items purchased using a promotional code are considered "final sale" and do not qualify for refund or exchange.  

All refunds will be applied to the original form of payment, excluding shipping costs. 

EBB & FLOW is not responsible for any returns that are lost, damaged, or sent to an incorrect address. 

To request a return or exchange, please e-mail us within 14 days of your purchase with the reason for your return.

All costs associated with the return or exchange of an item are the sole responsibility of the customer.